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k77777 ahrend is built for Bangladesh, and this policy explains exactly what account and device data we collect when you use our platform — from your first login through every bKash, Nagad, or Rocket transaction. Access to our platform depends on your local law and eligible regions; this policy applies wherever that access is permitted.
When you open an account with us, we collect the information needed to run it: your registration details, login activity, and the payment method you choose — whether that is bKash, Nagad, or Rocket. We also collect device and browser session data to keep your account accessible across your phone and any other device you use. This data is processed to operate your account, process wallet transactions, and respond to support requests you raise through our published contact routes. We do not sell your personal data to third parties. Where we share data — for example, with payment processors handling your bKash or Nagad transfers — it is only to complete the service you requested. Data retention follows the period required to maintain your account records and meet any applicable legal obligations in the regions where our service operates. You can request a review of your stored data at any time through the account support route. This policy is governed by the laws of the jurisdiction applicable to your use of the platform, and your eligibility to use the platform depends on your local law and the regions where access is permitted.
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This policy covers all data collected when you create, log into, or manage your account — including your registered contact details, login timestamps, and session device information tied to your profile.
Transaction records for deposits and withdrawals made through bKash, Nagad, or Rocket fall within this policy. We hold these records as part of your account history for the retention period described above.
Browsing activity on our platform — which lobby areas you visit, how long you spend in a session — is collected as aggregate usage data to improve navigation. It is not linked to your identity for marketing purposes.
Links or services outside our platform — including external payment provider interfaces and any third-party sites you reach from ours — are governed by their own privacy policies, not this one. We do not control those data practices.
You have real choices about the data we hold on your account. If you want to see what we have stored, you can raise a data review request through our support route and we will respond with the records tied to your account. Found something that needs correcting — a wrong contact detail or an outdated entry? Submit a correction request through the same channel and we will update it. If you have a question about how a specific piece of data is used, our support team can walk you through it. These rights apply wherever our platform is accessible under your local law and eligible region rules.
Request a copy of the data held on your account by contacting support through the published route in your account area.
If your registered information is out of date or incorrect, submit a correction request and we will update the relevant fields.
Not sure why a particular piece of data was collected? Ask us directly — our support team can explain the purpose and legal basis.
Where permitted by applicable law, you can request deletion of your account data. We will confirm what can be removed and what must be retained under legal obligations.
If you have a question about this policy, want to exercise a data right, or need to report a concern, use the contact routes published on our platform. We do not publish response time commitments here, but every request submitted through a verified account channel is logged and handled.
Log into your account and use the support section to submit a privacy request. This is the primary route for data review, correction, and removal requests.
The contact email address published on our platform can be used for privacy-related correspondence. Include your registered account details so we can locate your records.
Our live chat channel, accessible from the platform when available, can direct your privacy question to the right team or confirm the correct submission route for your request.
We apply standard security measures to protect the data held in your account, including encrypted connections for login and wallet activity. Cookies are used to maintain your session and remember your device so you do not have to log in from scratch each time. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how the platform functions on your device.
Login sessions and wallet transactions — including bKash, Nagad, and Rocket activity — are handled over encrypted connections to protect data in transit between your device and our platform.
We use session cookies to keep you logged in and functional cookies to remember your device. We do not use cookies to build advertising profiles or share browsing data with ad networks.
Account and transaction records are kept for the period required to operate your account and meet applicable legal obligations. When retention is no longer required, data is deleted or anonymised.
When this policy changes in a material way, we will notify you through your account or the platform. Continued use of the platform after a notified update means you have seen the revised terms.
These are the questions we hear most often about how your data is handled. If your question is not here, reach out through the support route in your account.
We collect the details you provide at registration — contact information and any identity verification required — along with login activity, device session data, and transaction records for wallet activity through bKash, Nagad, or Rocket. We collect only what is needed to run your account.
Yes. Transaction records for deposits and withdrawals are stored as part of your account history for the retention period described in this policy. This data is used to maintain your account records and is not shared with third parties beyond the payment processor completing your transfer.
Yes. Submit a data review request through the support route in your account area. We will respond with the records tied to your profile. This right applies where our platform is accessible under your local law and eligible region rules.
Contact us through the published support route and submit a correction request. Describe which detail needs updating and we will make the change. For contact details tied to your login, there may be a verification step to confirm the update is authorised by you.
We use session and functional cookies to keep your account accessible across visits and remember your device. You can manage these through your browser settings. Turning off functional cookies may affect how the platform behaves on your device, including session continuity.
Use the support route inside your account or the contact email published on the platform. Include your registered account details so we can locate your records quickly. Every privacy request submitted through a verified channel is logged and handled.